Quality and risk

Quality assurance

Our ISO 9001 accredited Quality Management System (QMS)

Our QMS is accredited to ISO 9001. This is part of our integrated management system, which includes health and safety and environmental management systems, which are accredited to ISO 14001 and OHSAS 18001.

Our ‘top down’ approach reinforces the importance of our quality standards, meaning that all our staff are fully on board. This ensures that the service that we deliver to our customers is  of the highest quality.

Risk Management

Risk Management

Business-wide risk management

We have a range of strategic mechanisms to manage risk across our organisation. The overarching framework for risk management is controlled via our dedicated risk management software, Pentana. The system automatically rates risk at raw and residual stages, and monitors causes, effects and control measures.

Project level risk management

We regard risk management as an integral part of quality assurance. Project level identification, mitigation and management starts with the development of a tailored risk register and matrix for each project. Each risk registers is produced in partnership with our clients.